My Free Gift Didnt Add To My Order.

To ensure you get any free gift that you qualify for, you must redeem it in the cart when you are building your order. It will not be automatically added for you.

You will see the free gift in the cart being offered to you, but unless you accept the free gift it won't be added to your order and it wont appear in the checkout.

If the free gift item is not claimed you will not receive the item.

Free gift offers are not valid in conjunction with any other offer, discount code or promotion.

Gifts and offers are subject to change at any time.

Shipping costs do not count towards your order total.

Only available on the website and the TWL app.

Free gift offers are for strictly limited time periods and once the offer finishes we cannot add free gifts to purchases.

Free gift offers may exclude items such as, but not limited to Gift Cards and items from the TWL Marketplace.

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