HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Please consider that this is a guide only. The WOD Life does our best to ensure your packages are shipped in a timely manner, but we cannot be held accountable for unforseen circumstances with courier companies.
Note: All shipping times relate to all orders under 5kg. All orders over 5kg are estimated to be received within 2-7 business days and will be sent via Road Courier.
WHEN IS THE EXPRESS CHRISTMAS SHIPPING CUT OFF?
Aus Metro Centres: (Capital Cities and Metro Suburbs) 2PM Eastern Standard Time on Monday the 21st December
Aus Non-Metro Centres and Regional/Rural Areas: 2PM Eastern Standard Time on Monday the 21st December.
International Orders: 2PM Eastern Standard Time on Friday the 18th December
*Please note that this is a guide for all orders shipped via Toll or Australia Post Express under 5Kg.
All other orders including Australia Road Ground Shipping (orders over 5Kg) please allow 2-7 Business Days for delivery once despatched.
WHAT ABOUT HEAVY OR BULKY ITEMS?
As heavy and/or bulky items have to be shipped by road, we recommend that you order prior to Friday the 18th December.
Road shipping takes approximately 7-10 business days as a guide once despatched.
Of course the earlier the better for gear like weight vests, barbells and squat racks!
HOW MUCH WILL SHIPPING COST?
Please go to the CART and enter your details for an accurate real time shipping quote.
TIPS FOR FAST DELIVERY
1. Double check your address before ordering
2. Choose the 'Authority to leave' option in the checkout if you have a secure front yard or location that a parcel can be left.
3. If you do not have a secure location where a parcel can be left with authority to leave, potentially have it delivered to your workplace with 'signature required.'
4. If being delivered to a workplace, include the name of the business, not the shop number or level.
HAVE AN URGENT ISSUE?
We are working overtime to assist with providing a smooth experience for your order.
ELECTRONIC GIFT CARDS ARE DELIVERED INSTANTLY
How quickly can you deliver a gift card?
Gift Cards are delivered instantly! So all you need to do is place your order and then the Gift Card purchased will be delivered electronically to your email.
WHICH SHIPPING OPTION SHOULD I SELECT?
The WOD Life highly recommends using EXPRESS SHIPPING during the Christmas Period. You can select either Toll or Australia Post Express options. Both are set to arrive within 1-3 business days.
Please be mindful that due to the nature of Christmas and the busy period, Australia Post and Toll may experience some delays.
*Please note that there may be instances where an item is out of stock, or shipped directly from a Vendor. In this instance, we are unable to guarantee adherence to the below delivery times*
WHAT IF I LIVE IN A OUTSIDE A MAJOR CITY OR REMOTE AREA?
If you live in a place not on the Australia Post Express Network eg. the Northern Territory or some regional areas we recommend ordering using Toll Priority.
If you live in a Remote location we recommend allowing 3-4 business days for your order to arrive.
WHAT ABOUT SHIPPING TO NEW ZEALAND?
For orders under 2kg we use Australia Post International Express to New Zealand. Please allow 3-4 days from dispatch to your door. We have a flat rate of only $9.99 for these deliveries.
HOW ABOUT OTHER INTERNATIONAL SHIPPING?
If you live outside Australia and New Zealand and are looking to pick up some great gear then we recently have welcomed DHL Express on board as a courier.
We recommend choosing DHL Express for deliveries worldwide to your door in 2-4 days after dispatch. Please be aware that you will have to sign for these orders and DHL Express cannot deliver to PO Boxes except to the UAE where they will only deliver to a PO Box.
You can also shop 24/7 7 days a week through our international store at www.thewodlife.com
WILL I RECEIVE TRACKING INFORMATION?
Yes. With full tracking you will be able to track where your order is and have peace of mind. We endeavor to send tracking details as soon as possible to the email with your shipping confirmation.
Although it is likely these details will come through quicker, please allow 24-48 hours.
MISSED THE SHIPPING CUT OFF?
Don't forget that our Digital Gift Cards are the perfect last minute gift! These are instantly sent to the email address you use to checkout and can be printed out or easily forwarded to the recipient.
Digital TWL Gift Cards: Order by 4pm ACDT on 12/24.
DETAILS FROM OUR SHIPPING CARRIERS
For the latest updates direct from Toll please check:
For more information on regular Australia Post shipping please visit the link below:
For any FAQs on DHL tracking please check out the following link: